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Untold Stories: Working with Third sector Organisations

This is the website for the submitted CHI 2018 Workshop Untold Stories: Working with Third Sector Organisations.

This workshop seeks to encourage researcher discussion on how HCI research is performed in collaboration with Third Sector Organisations. We will be accepting submissions in both creative formats and SIGCHI Extended Abstract position papers.

Please send submissions to

Deadlines and Dates


Research collaborations are an important part of performing research in HCI, particularly when the research is situated in socio-culturally, or ethically complex and sensitive spaces. One way of addressing these topics is through the involvement of Third Sector Organisations (TSOs); a term used to describe a variety of Non-Profit enterprises, service providers, and movements that exist independently from Government and (for-profit) Private Enterprises.

Previous examples of collaborations between HCI researchers and TSOs include using open data to construct narratives to build a case for support for grant applications, or to explore volunteering support within organisations. Others have explored the ways in which charities function, exploring digital opportunities for transparency or supporting infrastructure requirements, whilst others have worked alongside TSOs to address larger research themes such as genocide awareness, de-colonising research and literature, and post-colonial discourses.

While HCI researchers have often called for a more nuanced discussion of the ethical, social, cultural, or other issues that arise when doing this kind of work, there are few publications that address the non-tangible concerns of working with the third sector. Within this workshop, we aim to address these issues, focusing in particular on the ways in which this research impacts the TSOs we engage with, how the collaborations affect the research process and project as a whole, and how our engagement with this space shapes us as people, practitioners, and researchers.


This one-day workshop consists of two parts: In the morning we will engage in a structured, reflexive, discussion of our experiences of working in the third sector. This is enacted through an ‘ice-breaker’ presentation from each participant on their own work and experiences to lay the groundwork for following discussions to reflect on the ethics, methods, and methodologies that have affected them and their research.

09:00 Welcome and Introductions from the organisers 09:15 Presentations from Participants (Ice-breaker)
10:00 Small group discussions on methods and methodologies
10:45 BREAK
11:00 Presentation of previous group discussions
12:30 LUNCH
14:00 Welcome back from organisers
14:15 Crafting a ‘symbol of good practice’
15:00 Group presentations and discussion
16:30 Developing good practice guidance
16:50 Discussion of future work
17:00 Dinner

For further details, please feel free to view our original workshop proposal